Case Studies

The Ultimate Helping Hand to Build Your Plumbing Business

As they say, you don’t know what you don’t know, so to have an old hand nearby to lean on for advice can be the ultimate boost your plumbing business needs. Enter, Master Plumbers.

In a recent interview with Groundplan, Zane Britton, president of the Master Plumbers Association Northland division in New Zealand, discussed the range of benefits of joining a professional network like Master Plumbers. From advocacy and training to recognition and collective bargaining, Zane's insights provide a compelling case for membership.

Strong advocacy and comprehensive training

One of the cornerstone benefits of joining Master Plumbers, as highlighted by Zane, is the organisation's commitment to advocacy and professional development. "They put a lot of effort into advocacy and a lot into training our members," Zane explains. This commitment ensures that plumbers are well-prepared to meet the industry's standards.

"Master Plumbers put a lot of effort into advocacy and a lot into training their members."

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Community engagement and networking opportunities

Master Plumbers organizes numerous events that facilitate networking and personal growth within the industry. Zane notes the inclusive nature of these gatherings: "We do a lot of fun events plus a main conference every year." These events offer members the opportunity to connect with peers, share knowledge, and strengthen community ties, which are invaluable for business and personal development.

master plumbers conference

Recognition through awards

Zane is quick to point out the recognition members can gain through Master Plumbers' awards. "We get to recognise businesses throughout the country... It's a great way to really see plumbers in the industry get recognition for their work," he states. This formal acknowledgment boosts individual business profiles and motivates members to maintain high standards of excellence.

"We get to recognise businesses throughout the country... It's a great way to really see plumbers in the industry get recognition for their work."
craig and zane britton

Improving industry reputation

Addressing common stereotypes about plumbers, Zane highlights the role of Master Plumbers in enhancing the public image of the trade. "We have a reputation of being always late and overcharging... And master plumbers are promoting a better image for us all," he asserts. 

This effort is crucial for improving customer confidence and securing a sustainable demand for services.

Encouragement for anyone starting out

Zane offers the following advice for newcomers to the plumbing industry: "Don't be afraid to ask for help." He says the supportive structure of Master Plumbers can guide those new to businesses through initial challenges and help them establish themselves in the competitive market. "There are people out there who want to help, and they are quite happy to share that information with you so you can streamline your process."

Zane Britton's insights from our recent interview highlight the significant advantages of joining Master Plumbers New Zealand. The organisation offers robust support through advocacy, training, and community networking and elevates the industry's standards and public perception through collective efforts. 

 "There are people out there who want to help, and they are quite happy to share that information with you so you can streamline your process."

For plumbing professionals, whether established or just starting out, becoming a member of Master Plumbers can be a strategic move towards achieving long-term success and recognition in the field.

We thank Zane for his time and insights.

If you haven't already done so, checkout Pt.1 of the interview with Zane. 

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