Frequently Asked Questions
How does the 14 day free trial work?
After signing up, you’ll start a 14 day free trial with unrestricted access to all of Groundplan’s features. At any stage, enter your billing details to continue using Groundplan beyond the trial period.
Is there any commitment?
Groundplan allows you to pay-as-you-go, and you’re free to end your subscription whenever you like. We won’t subject you to any lock-in contracts or hidden fees.
What forms of payment do you accept?
We accept Visa and Mastercard. If you prefer to pay via bank transfer, this can be arranged by special request. However, bank transfer is only available for annual subscriptions.
What if I want to cancel my account?
You can cancel your account at any time, see our help guide for instructions. We’ll also hold on to your data for 90-days, and you can reactivate at any time.